Tenant Portal

Our responsible and dependable management staff is here to serve you! We are committed to your comfort and satisfaction, and pride ourselves on our tenant services and constant upkeep of your property.

We pride ourselves on our tenant services and consistently strive to make things easier for you. In an ongoing effort to go paperless and keep things convenient, we invite you to:

Please Click Here to fill out a Non-Emergency Maintenance Request. Please do not use this link for anything that is an Emergency. If you are experiencing a personal emergency, please call 9-1-1.

HELPFUL MAINTENANCE TIPS
Loss of Electricity

Check the Breaker or Fuse box depending on property.

Loss of Electricity in Bathroom

Reset the GFI button located on the outlet in the bathroom or kitchen area.

Low Water Pressure

Unscrew (counter clockwise) the small screen located on the faucet where water comes out (may require a crescent wrench), rinse screen free of residue, reattach screen (clockwise) on faucet.

Garbage Disposal Not Working

Push the Reset button located under the sink on the garbage disposal.

Toilet Overflowing

Turn off the water at the tank and call emergency maintenance right away.

Smell Gas

(Important note – natural gas has the unmistakable odor of rotten eggs.) If you suspect an appliance is leaking gas, turn off the appliance and turn off the gas supply to that appliance (you should be able to find a shut-off handle somewhere on the supply line). Then call PG&E immediately (800-743-5000).

Locked out of Apartment

If Tenant is locked out of the residence after business hours, Tenant(s) will need to contact a 24 hour locksmith to have the locks changed at the residence. If locks have been changed, Tenant(s) must give a copy to CRI, Inc. within 24 Hours. This goes for Remotes to Garages as well.

If you have any questions, please contact our office directly at 323-639-0888.